LiminalisGetting help
Application stores require a support contact, and it should be a real one. The channels below are the intended routes; the addresses are still being set up.
Currently, its just me - so find me and connect on LinkedIn: https://www.linkedin.com/in/lothian/
- General help
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PLACEHOLDER: support email address
Questions about using the product, any lens, or your account. - Bugs
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PLACEHOLDER: bug report address or tracker link
Include what you were doing, what you expected, and what happened. If it involves a chat reply, the “what's in context” panel is usually the most useful thing to include — it shows exactly what the answer was built from. - Billing
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PLACEHOLDER: billing contact address
Every charge is a ledger entry attributable to the call that incurred it, so a specific charge can usually be traced precisely. See Subscription & Billing Terms. - Security disclosure
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PLACEHOLDER: security contact address
Please report privately first and give a reasonable window before publishing. PLACEHOLDER: disclosure policy and response commitment. - Privacy & data requests
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PLACEHOLDER: privacy contact address
Access, correction, export or deletion — see Account & Data Deletion and the Privacy Policy. - Reporting misuse
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PLACEHOLDER: abuse report address
See the Acceptable Use Policy.
Two things account for most confusion. First: analysis runs in the background, so a freshly imported project gets better over the following minutes rather than being complete on save — the background progress indicator shows what's still in flight. Second: if an answer looks wrong, open the context panel. It will usually show either that the right document never arrived, or that it did and the answer still missed — which are two completely different problems.